Thursday, April 26, 2012
The Rewards A VoIP Phone System Can Deliver To Your Business
By Virginia J. Cole
If your company requires cheap voice service then a VoIP phone system (voice over Internet protocol) might be what you need. Managing all of a company's phone lines and data services can be a difficult and expensive task. But when a VoIP system is installed the tasks can turn into something that is simple and cost effective. Costs can be decreased because both voice and data access will be integrated on a single network through a single provider.
Fax, voicemail, email and other forms of communication can all be combined on the same network as the voice and data on a VoIP system. With this type of system you will find that your employees will be more capable of attaining a higher level of productivity. The way it is set up also indicates that you can have employees in many locations within the same phone network. As long as they have the appropriate handset and are connected to the Internet, they are capable of receiving phone calls.
These types of systems are often very user friendly and simple changes can be made by an average user. Older PBX systems were a lot different from today's VoIP systems. They were harder to manage and required a lot of equipment. Since a VoIP phone system uses an Internet connection to deliver phone services, there is no additional hardware required. Similarly, there is no need to hire an expert to maintain it. With a hosted PBX system, the hardware and equipment needed to use the system is provided by the VoIP provider. Keeping the equipment up-to-date and in good condition is the responsibility of the service provider.
Since you do not actually have the equipment, this means that it is not something you need to worry about. The provider of your VoIP phone system willmanage all of the technological stuff and the only thing your company has to do is subscribe to the service. The standard features found on other voice services are also found on these phone systems. A couple of the voice features you will find include caller id, call holding and voicemail. Extra features are also available to your company. Some of these include an automated attendant and queuing for a call center.
The main thing you need to focus on when choosing a VoIP phone system provider is to locate one that offers a direct connection into their system so your calls are secure. You do not want your calls moving all over the Internet, so make sure the provider you choose has a superior level of call control.
Fax, voicemail, email and other forms of communication can all be combined on the same network as the voice and data on a VoIP system. With this type of system you will find that your employees will be more capable of attaining a higher level of productivity. The way it is set up also indicates that you can have employees in many locations within the same phone network. As long as they have the appropriate handset and are connected to the Internet, they are capable of receiving phone calls.
These types of systems are often very user friendly and simple changes can be made by an average user. Older PBX systems were a lot different from today's VoIP systems. They were harder to manage and required a lot of equipment. Since a VoIP phone system uses an Internet connection to deliver phone services, there is no additional hardware required. Similarly, there is no need to hire an expert to maintain it. With a hosted PBX system, the hardware and equipment needed to use the system is provided by the VoIP provider. Keeping the equipment up-to-date and in good condition is the responsibility of the service provider.
Since you do not actually have the equipment, this means that it is not something you need to worry about. The provider of your VoIP phone system willmanage all of the technological stuff and the only thing your company has to do is subscribe to the service. The standard features found on other voice services are also found on these phone systems. A couple of the voice features you will find include caller id, call holding and voicemail. Extra features are also available to your company. Some of these include an automated attendant and queuing for a call center.
The main thing you need to focus on when choosing a VoIP phone system provider is to locate one that offers a direct connection into their system so your calls are secure. You do not want your calls moving all over the Internet, so make sure the provider you choose has a superior level of call control.
Posted by AppleFanatic at 12:43 AM
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